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|||This is exactly why you should NEVER go to a dealership. It is IMPOSSIBLE to remove the headlight in the manner he states without breaking it. You must put a screwdriver down from the top to unclip the side light (use a flashlight to see). The side light pulls forward and the main light pulls up.
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|||After you unscrew the bolts holding the assembly the screwdriver goes down a hole in the top of the assembly. Use a flashlight to see. Push in the clip with the screwdriver. The side light pulls forward and the main light pulls up. I just finished doing it and it works great if you know how
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|||I own a shop, and have ran into this before. Its just stuck, and can be a pain to get it out. Try spraying some WD-40 around the assembly, and let it sit for a while. Grasp the assembly, and give it a quick yank forwards, and it should come out, but I have seen them break before the would come out. Also; Look closely around the edges of the assembly, and even run something thin around it to make sure something else isn%26#039;t broke and/or fell down obstructing the removal.
Glad to help out, good Luck!!!